Shipping Policy

At Hikora TCG we want your order to reach you quickly and safely. Below is everything you need to know about where we ship, how long it takes, and how we handle preorders. If you have a question that isn't covered here, email us at shop@hikoratcg.co.uk and we'll be happy to help.

Where we ship

We currently ship to mainland UK addresses only. We do not offer international shipping at this time.

Dispatch times

Orders placed before 11am are typically dispatched the same day on working days (Monday to Friday, excluding bank holidays). Orders placed after 11am, or over a weekend or bank holiday, are typically dispatched on the next working day.

Delivery service and estimated times

All UK orders are sent with Royal Mail on a tracked service:

• Royal Mail Tracked 24 — estimated to arrive the next working day after dispatch.
• Royal Mail Tracked 48 — estimated to arrive within two working days after dispatch.

Please note that these are Royal Mail's estimated delivery times, not guarantees. Occasionally deliveries take longer than expected due to delays within the Royal Mail network, which are outside our control.

Incorrect or incomplete addresses

Please double-check your delivery address at checkout. We cannot be held responsible for delivery problems, delays or lost parcels that result from an address being entered incorrectly or incompletely.

Preorders

If your order contains one or more preorder items, the whole order will be held and sent together as a single shipment once every item is in stock and ready to go. If you would prefer to have your in-stock items sent first and your preorder items sent separately, just email us at shop@hikoratcg.co.uk and we'll arrange split shipping for you.

Questions

For anything else about your delivery, get in touch at shop@hikoratcg.co.uk.